Is there anybody else having problems with logging in on the review this morning. Contacted customer support but he was not very helpful.
In reply to Mandy, NCSBN:
Most ISPs seem to have updated, but there are still some problematic areas. 2 known issues are with AT&T SouthEast and Verizon UK.
However, the issue is that some DNS servers have their own default. We have seen a few to be as high as 48 hours for the NS records.
If you are in the South East using AT&T - please try to connect to the internet with a different internet provider. They should resolve in another 24 hours according to what their technical people have told us. We are sorry they have caused this issue for you.
I am still having the problem. Do you know it anyone talked with an AT&T rep and was able to get the issue resolved. I really don't feel like being on hold or going back and forth with AT&T. I'm really frustrated and its really giving me a head ache. I will rather wait until tomorrow and hopefully it will be resolved. My review ends May 4.
Do you know if anyone was able to get this problem solved by talking to an AT&T rep. I don't want to be put on hold or going back and forth with AT&T. I'm frustrated and my head hurts. This is the second day I have lost. My review ends May 4 and I do not have another provider I can use. I have kids and can't just get up and leave. I will just have to wait and hopefully it will be resolved by tomorrow.
In reply to jabrooker1:
Resetting DNS cache didn't work for me either.
I Live in Saint Helens Oregon
Internet Provider: Century Link
In reply to sarahmann04:
Oops I forgot this- My internet provider is based in Portland Oregon. If you could please help me figure this out I would appreciate it.
You are not the only one. NCSBN is saying that the issue is being caused by our IPs. I have not been able to sign in for 2 days. The tech resolution they gave me was unsuccessful. They also said they are not extending our subscriptions for the days lost. BIG BUMMER
In reply to fprjr1959:
I have Century Link which is not working.
I can log in with my cellphone (of course I can't do anything). Looks like it is something with the internet not the website. What a pain. :-( Everything I have tried has failed. If anyone else can figure out how to fix this please let the rest of us know. :-)
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