Our online courses were designed to make learning fun and interactive. You should make sure that you have the appropriate software and hardware in order to utilize all of the great features of the courses. Most are easily met by changing a setting or a free download.

 

Internet Web Browsers

Pop-up Blockers

Three separate windows are utilized to navigate the NCSBN Learning Extension online campus Web site. Pop-up blockers can cause problems with these windows. If you do not see the login page when you click Enter Online Campus, please disable all pop-up blockers. Also note that many add-on toolbars, including Google and Yahoo, also have pop-up blockers that you will need to turn off.

• Turn off Internet Explorer (IE8) pop-up blocker
• Unblock pop-ups in Safari
  

Plug-in Requirements

Plug-ins are necessary for opening and printing course progress reports and completing the interactive quizzes. Use the links below to download or update both of these free plug-ins:

• Adobe Acrobat Reader
• Adobe Flash Player
  
  

Java 6 Plug-in

If you are having problems opening your online course you may need to completely uninstall and then do a fresh install of the free Java plugin.

Apple/Mac computers: The regular 'Software Update' found under the Apple icon menu should update your Safari and Java to the correct version. Please note that Mac OS versions 10.4 and older are not supported.

*Please Note* If you are using Mac OS X Lion, please follow these directions to ensure that Java is properly installed and enabled for Safari.

Windows computers: Please follow these directions to ensure you have a fresh and current version Java installed on the computer you are using the access the course.